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I grew up in York and it’s a lovely area to live. I went straight to college after school and did a qualification in hairdressing, which is very different from what I’m doing now! I went into caring because hairdressing wasn’t very stable but I wanted to continue working with people. My cousin works here as a carer and she knew that a lot of my clients were elderly, so suggested I tried to get a job at the RMBI home. I love helping people so it was a perfect fit for me!


I’ve been here since March, and I’ve already been given more responsibility as an Admin Assistant, which is great. I get to build strong relationships with residents and their families – there are people who ring quite a lot, so you get to know each other and I’m on first name terms with most of them. It’s a lot more personable than other admin roles which mean that I can get very attached to residents, so when someone who you’re fond of passes away it can be quite hard.


The home is such a lovely place, it’s like a family and everyone is really warm and kind. We work together as a team to make sure the residents have a good day, every day. Recently, we had lots of different animals come in, and they loved it. There were ladies who are 99 years old, holding tarantulas and all sorts!

Jodie, Administrative Assistant at Connaught Court

Our Impact

St Cuthbert’s Hospice

The Family Support Team at St Cuthbert’s Hospice provides emotional, psychological, spiritual and practical support to individuals, children and families who are affected by life limiting illness, bereavement and grief. Pathways through bereavement In October 2019, St Cuthbert’s began working with a wide range of people from the local community to find out what kind…

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Hospice of the Good Shepherd

Bereavement Help Points in Cheshire This grant is helping the Hospice of the Good Shepherd to establish informal drop-in sessions in communities across Cheshire. These Bereavement Help Points offer a wide range of assistance; including emotional peer support, advice from trained volunteers, and printed resources to take away. They began work on the project in…

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St Elizabeth Hospice

This grant helped St Elizabeth Hospice in Ipswich to work with primary and secondary schools to improve support for pupils following bereavement. By giving teachers the skills to respond to their pupils’ grief early on, the project aims to prevent long-term difficulties in emotional well-being. Bereavement training for schools In September 2019 the Emotional Wellbeing…

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Bolton Hospice

Specialist training for local teachers The grant allowed the Bolton Hospice education team to develop specialist training for local teachers to support teenagers going through a bereavement. The training will help to improve the experience of teenagers dealing with loss, grief and bereavement, providing school staff with the knowledge and skills they need to support…

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