Issue 14: Autumn/Winter 2024
Making it easier to ask for help: we’re here to support you
Asking for help can be tough, but it is a vital part of overcoming challenges. This article explores the common barriers people face and explains that the MCF is here to offer confidential and compassionate support whenever you need it.
Asking for help can sometimes feel like an insurmountable challenge. Whether you’re facing a personal crisis, dealing with mental health challenges, or just needing some advice, reaching out for support is a crucial step toward finding a solution. However, this can be easier said than done. Many of us encounter barriers that prevent us from seeking the help we need. Understanding and overcoming these barriers is essential, so we’d like to reassure you that help is always available, and there’s no shame in reaching out.
One of the most basic, yet significant barriers is simply not knowing who to contact. With so many potential avenues, it can be overwhelming to know who the right person to ask is. The MCF Enquiries line is designed to address your concerns, and if we can’t provide you with the practical help you need, our Enquiries team is always happy to point you in the right direction. You can contact us on 0800 035 60 90.
We are proud of our team which compromises of compassionate staff members who understand the challenges you may be facing. They are equipped to provide support for specific issues, offer a listening ear, and direct you to other relevant sources of help.
We understand that not all barriers to asking for help are visible, and people often feel that admitting to needing help can feel like an admission of weakness. Our experience shows that this stigma exists within Freemasonry too, as many feel that it’s important to be self-reliant and resilient. It’s important to know that asking for help is not a sign of failure at any point in your life.
Mark’s mental health swiftly declined following a period of physical illness and immobility where he felt trapped and isolated.
It took me to be at my lowest point before I decided to reach out. I realise now how important it is to ask for help. It’s not an embarrassment, and it’s not being weak. If it wasn’t for the MCF, I would not be here today.
Privacy can also be a major concern for many people when considering reaching out for support. You may worry that your personal information will be shared without your consent, or that seeking help could impact your professional or personal life. It’s important to know that confidentiality is a cornerstone of our support services, and we’d like to reassure you that we handle any conversations with the utmost discretion. Our goal is to provide you with the assistance you need while maintaining your trust and confidence.
There is sometimes the misconception that we should not ask for help because we do not believe our needs are as urgent or deserving as other people. It’s crucial to know that by contacting us, you are not taking resources away from anyone. Our services are designed to assist everyone who reaches out and your well-being is just as important as anyone else’s.
Regardless of your concerns about eligibility or the nature of your issue, we encourage you to contact our Enquiries line. It is always better to call us and ask, than to not call and be in need of help you are eligible for. Whether your need is big or small, immediate or ongoing, our goal is to assist you in finding the support you need.
Remember, seeking help is a positive and proactive step towards improving your situation. You are not alone, and support is available. We are happy to help or point you in the right direction, picking up the phone or sending a simple email is the first step.
I don’t know who to ask for help
The MCF Enquiries line is designed to address your concerns, and if we can’t provide you with the practical help you need, our Enquiries team is always happy to point you in the right direction.
I don’t want to be viewed as being weak
It’s important to know that asking for help is not a sign of failure at any point in your life.
I don’t want my personal information to be shared with others
It’s important to know that confidentiality is a cornerstone of our support services, and we’d like to reassure you that we handle any conversations with the utmost discretion.
I don’t think I am eligible for support so I won’t bother
It is always better to call us and ask, than to not call and never know.
I don’t want to take help or time away from someone else
It’s crucial to know that by contacting us, you are not taking resources away from anyone. Our services are designed to assist everyone who reaches out and your well-being is just as important as anyone else’s.
Don’t hesitate to call us on 0800 035 60 90
Or find out other ways you can contact us by visiting: mcf.org.uk/ContactUs-BL14