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Our resident Almoner answers your questions about the support we provide.

I am feeling low and am considering talking to a counsellor. Does the MCF support counselling?

Yes – You can call our enquiries team who will explain how to access our counselling service, which is a 24-hour phone line. By contacting the counselling service, you can access the support you need, whether face-to-face or over the phone. The counselling service is completely confidential, so no one in your Lodge will have access to this information unless you choose to tell them.

My child has just started university and is struggling to fit in. Would you expect them to access their university counselling services before coming to the MCF?

No – Dependent children or grandchildren between the ages of 17–25 and in full-time education can access the counselling service, regardless of any other support available to them. Dependent children under the age of 17 will not be able to access the service, but the MCF may still be able to provide alternative options for counselling. It’s best to call the enquiries team for more information.

I have already received support in the past, but I am struggling in other areas of my life. Can I ask for help again?

Yes – The MCF frequently hears about people who have previously received support but are still struggling for other reasons, and don’t realise they can get further help.