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Complaints

If you are not satisfied with any service you have received from the Masonic support team, you may submit a complaint.

Step 1

Before getting in touch with us, please read our Complaints Policy which will help you to understand what you need to do, and what we will do in return.

Step 2

Send your complaint to our Grants Manger, Gill Bennett, by email or post:

gbennett@mcf.org.uk

Gill Bennett, Grants Manager, Masonic Charitable Foundation, 60 Great Queen Street, London. WC2B 5AZ

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